Which job analysis method may lead to exaggeration of job tasks?

The method of job analysis that may lead to exaggeration of job tasks is the use of questionnaires. This format relies heavily on self-reporting from employees regarding their job responsibilities, which can sometimes lead to over-embellishment. Respondents might feel compelled to present their roles in a more favorable light, emphasizing their contributions or the complexity of their tasks more than may be warranted. This tendency could stem from a variety of factors, including a desire for recognition or job security.

On the other hand, the other methods, while not without their own potential biases, generally mitigate exaggeration in different ways. Interviews allow for a more interactive discussion, which can help clarify tasks, whereas direct observation provides objective insights based on actual performance. Focus groups facilitate group discussions where individuals can validate each other's input, which can also help balance out exaggerated claims. Therefore, the nature of questionnaires, being primarily self-reported, makes them more susceptible to exaggeration in job task descriptions.